Plain English. No legal jargon when we can avoid it. If you’d rather skip the read: we collect contact info from people who fill out our ads or our website, we use it to set up home-services appointments with the contractor we’re working for, and we don’t sell it. Ever.
This policy covers:
On a follow-up call, text, or form you may give us:
Standard analytics: page views, referrer, device type, and approximate location from IP. No third-party advertising trackers beyond what’s strictly needed to operate the ad campaigns that brought you here.
That’s it. We don’t market unrelated products to you. We don’t add you to newsletters you didn’t ask for.
If a piece of your information leaves our systems, it’s because (a) the contractor whose campaign you responded to is receiving your appointment, (b) we’re using a vendor to operate the service (see below), or (c) we’re legally required to share it.
Only the people we need to in order to deliver the service:
That’s the full list. If we ever add another category, this page gets updated before the change takes effect.
We use the minimum cookies required for the site to function and to understand basic traffic patterns. No advertising cookies that follow you around the internet. Most browsers let you disable cookies in settings if you’d rather not leave them.
You can ask us, at any time:
To exercise any of these, email secondhorizonmedia@gmail.com with the subject line Privacy Request and tell us what you want.
If you live in California, you have the rights above plus a few more under the California Consumer Privacy Act:
We will never charge you a different rate or refuse service because you asked us to delete your data.
If you’re in the EU, UK, or EEA, our lawful basis for processing your data is your consent — you gave it when you submitted the Meta Lead Ad form or our website form. You can withdraw consent at any time by emailing the address below.
You also have the right to:
Email us and we’ll walk through any of these.
LeadHub is not directed at children. We don’t knowingly collect data from anyone under 16, and our services are not intended for anyone under 13. If you believe we have data on a minor, email us and we’ll delete it.
We keep your contact info for as long as we’re actively working on your appointment, plus 24 months after our last contact with you. After that, it comes out of our active systems.
If you ask us to delete it sooner, we will. We may keep a minimal record for legal, tax, or audit purposes (proof an appointment happened, billing history, etc.), but the personal info itself comes out of our active database.
We use industry-standard encryption in transit (HTTPS / TLS) and at rest. Access is limited to people who need it to do their jobs. We don’t claim our systems are unhackable — nobody’s are — but we treat security as an ongoing practice rather than a checkbox.
If we ever experience a breach affecting your data, we’ll notify you and the relevant authorities as required by law.
If we change this policy, we’ll update the “Last Updated” date at the top of the page. Material changes will be flagged with a note here for at least 30 days before they take effect. Continued use of the service after a change means you’re OK with it — if you’re not, email us and we’ll delete your data.
LeadHub (also branded “All Trades LeadHub”) is a DBA of Second Horizon Media LLC, a limited liability company. For questions about this policy, data requests, or anything privacy-related:
Email: secondhorizonmedia@gmail.com
We answer.